Answering the questions you might have.
Frequent Asked Questions
What exactly is a digital journal?
What exactly is a digital journal?
A digital journal is a PDF file that you write on using your iPad or Android tablet with a stylus. You open it inside a note taking app like Goodnotes or Notability, and from there you can write, reflect, and personalise every page. It feels just like a paper journal, except it never runs out of space and can be reused as often as you like.
What do I need to start digital journaling?
What do I need to start digital journaling?
You'll need a tablet such as an iPad or Android tablet, a stylus or digital pen, and a note taking app like Goodnotes or Notability. Once you have those three things, you simply import your journal and begin. Every purchase also comes with a helpful setup guide to walk you through it.
I've never journaled digitally before. Is this suitable for beginners?
I've never journaled digitally before. Is this suitable for beginners?
Absolutely. Our journals are designed to be simple and intuitive, and each purchase includes an easy to follow setup guide. Even if you have never touched a digital journal before, you'll be up and running within minutes. Also, you can always learn through the YouTube.
Do I need an Apple Pencil?
Do I need an Apple Pencil?
Not at all. Any compatible stylus works beautifully for journaling. You don't need to buy the Apple Pencil specifically, as there are many affordable alternatives that work just as well. You may use ESR Geo Digital Pencil as an alternative.
Can I use a digital journal on my phone?
Can I use a digital journal on my phone?
It is not recommended to be used with a phone. While your journal will technically open on a phone, it's designed for tablets. The larger screen of an iPad or Android tablet gives you a far more comfortable and enjoyable journaling experience.
Which apps do your journals work with?
Which apps do your journals work with?
Our journals are compatible with all major note taking apps including Goodnotes, Notability, Noteful, Penly, and Xodo, on both iPad and Android tablets.
Do your journals work on Android tablets, or only iPad?
Do your journals work on Android tablets, or only iPad?
Both. Our journals work beautifully on iPad as well as Android tablets such as Samsung Galaxy Tab, as long as you use a compatible note taking app.
Will the hyperlinks work in my app?
Will the hyperlinks work in my app?
Yes. Our journals are fully hyperlinked, letting you tap between the index, sections, and pages effortlessly. Hyperlinks work in all major note taking apps when the journal is opened in reading or navigation mode.
How do I receive my journal after buying?
How do I receive my journal after buying?
Right after checkout, you can download your files instantly, and a copy is also sent to your email. You'll also receive a simple guide to help you get started. Please remember to check your spam or junk folder if you don't see the email in your inbox.
Is this a one time purchase or a subscription?
Is this a one time purchase or a subscription?
It's a one time purchase. You pay once and the journal is yours forever, with no recurring fees or subscriptions.
I didn't receive my download. What should I do?
I didn't receive my download. What should I do?
First, please check your spam or junk folder, as our email occasionally lands there. If you still can't find it, simply reach out to us at hello@falaqjournals.com and we'll get your order to you right away.
Are there any shipping costs?
Are there any shipping costs?
None at all. Because every product is digital and delivered instantly, there are no shipping fees and no waiting for anything to arrive.
Can I reuse the journal, or do I need to buy it again each time?
Can I reuse the journal, or do I need to buy it again each time?
You can reuse it endlessly. Simply duplicate any page whenever you need a fresh one. One purchase gives you unlimited use, so you never need to buy it again.
How do I duplicate pages?
How do I duplicate pages?
Inside your note taking app, you can duplicate any page in just a few taps. The setup guide included with your purchase walks you through exactly how to do this in Goodnotes and other apps follow pretty much a similar pattern.
Can I add digital stickers to my journal?
Can I add digital stickers to my journal?
Yes, and we'd encourage it. Digital stickers are a beautiful way to personalise your pages, and we offer a dedicated set of Muslim digital stickers designed to pair perfectly with our journals.
Can I print the journal instead of using it digitally?
Can I print the journal instead of using it digitally?
Our journals are designed and optimised for digital use on tablets, so we recommend using them digitally to enjoy the full hyperlinked experience. While printing is possible, the interactive features are made for digital apps.
Do your journals come in different colours or themes?
Do your journals come in different colours or themes?
Yes. Many of our journals are available in multiple themes such as beige, dark mode, and white, so you can choose the style that suits you. Simply select your preferred theme before adding to cart.
Who makes these journals?
Who makes these journals?
Every journal is personally designed by Falaq, a Top Rated digital planner designer on Upwork with years of experience and hundreds of five star reviews. These are not mass produced templates, each journal is thoughtfully created.
Are your Islamic journals authentic and respectful in their content?
Are your Islamic journals authentic and respectful in their content?
Yes. Our Islamic journals are created with genuine care, and the content is grounded in Islamic values and practice. Everything is designed to support sincere, meaningful reflection.
Can I gift a journal to someone else?
Can I gift a journal to someone else?
Absolutely. Our journals make a beautiful and meaningful gift for Ramadan, Eid, or any special occasion. You're welcome to purchase a journal and share the download with your loved one.
Can I get a refund?
Can I get a refund?
While digital products are usually sold as final, we offer a voluntary 7 day money back guarantee. If your journal isn't quite right for you, simply reach out within 7 days of your purchase and we'll happily refund you in full. You can read our full policy on our Return and Refund page.
What if I'm having trouble using my journal?
What if I'm having trouble using my journal?
Please don't worry, and please reach out before requesting a refund. Many questions, especially for those new to digital journaling, are quickly and easily solved. We're always happy to help you get the most out of your purchase. Contact us any time at hello@falaqjournals.com.
How can I contact you?
How can I contact you?
You can reach us any time by email at hello@falaqjournals.com. We aim to respond to all messages within 48 hours, and usually much sooner.